“Don’t make me think” by Steve Krug
No Comments. Posted Friday, May 22nd, 2009. By Ben Webster
This seminal book is the first must read for anyone working on the web. Published in October 2000, its simple message is clear: the most important usability concern for anyone designing or building a website is to not make the user think. Steve Krug calls this (with his tongue firmly planted in his cheek) his first law of usability.